Employment Mediation Services is an entity of Jobs Australia Enterprises Ltd, and is based in Tamworth NSW, the Country Music Capital of Australia.

Employment Mediation Services covers all States and Territories of Australia, with your Industrial Relations and Human Resources needs. We work in conjunction with your Accountant, CFO and Solicitors to provide you with the latest and most up to date information relating to your business.

More and more FAIR WORK COMMISSION decisions are based around whether the Employer knew what they were doing when applying an action to their Employee, and whether they had, or sought, information from an Industrial Relations specialist. The decision to seek advice or not can become a very expensive exercise if you get it wrong.

Our fees and charges are extremely economical, and are a business deduction for taxation purposes. We offer a “one off” fee service charged per the hour or a Service Agreement which gives the business priority over all other matters where the matter is urgent, a bi monthly newsletter, one free visit to your business and twenty hours of our time per financial year for your questions and concerns to be answered. 

Employment Mediation Services is an effective solution for all your Human Resource and Industrial Relations needs.

It can be costly for businesses to keep up to date with the ever changing legislative requirements regarding the many aspects of employment law, and collective bargaining arrangements.  Given the changing pace of the business and its workforce, it is wise business decision to have a specialist on the team who has the experience and knowledge of Human Resources and Industrial Relations issues that can be affecting your business. By involving Employee Mediation Services, this frees up the business owner to keep on doing what they do best, managing their business. 

Awards and workplace instruments:

Employment Mediation Services deals with a wide range of awards across many industries and including the Agricultural, Secondary Educational and Banking sectors of the workforce. We provide a service to ensure that you are meeting all your Award obligations and paying under the correct classification for each staff member.


Employment Mediation Services, has represented clients in the Fair Work Commission, Industrial Relations Commission and the Small Claims Division of the Local Court. On behalf of our clients we have appeared for Unfair Dismissals, Underpayment of wages, Enterprise Bargaining Agreements, Wrongful Terminations, Employee misconduct and numerous other matters.

Workplace investigations:

Employment Mediation Services conducts Workplace Investigations, providing thorough and procedurally fair investigations for Employers. The importance of prompt and timely reports to meet the strict guidelines of legislation are a priority. We can undertake informal complaints, right through to complex and detailed matters. We provide our clients with an unbiased but detailed report on the factual findings, as a result of information obtained during the interviews from the Complainant, the Respondent and relevant witnesses to the event.

Conflict resolution:

Workplace conflict and disputes requiring resolution, can be a taxing time on a business, and can often lead to further unrest amongst Employees if not actioned quickly enough. We have the expertise and experience to reach a successful and satisfactory outcome.

Discipline and Termination matters

Employment Mediation Services in conjunction with your business, can assist in the often complex discipline and termination process, ensuring that procedural fairness was afforded and due process was adhered to.

Policies and Procedure manuals.

Employment Mediation Services, can assist with the drafting of Policy and Procedure manuals to fit your business model. Designed specifically by your business, for your business.

Staff training and Development

Employment Mediation Services, provides training sessions to management and staff in relation to their relevant workplace award or agreement, along with each party’s duties and obligations to each other. Call us with your enquiry on 02 67660319 or 0447 935 416


I would like to thank Wayne Schwalbach from Employment Mediation Services for excellent management of my dispute and for getting me a positive result. Wayne was very professional and acted with integrity and went out of his way to help me. I would highly recommend Employment Mediation Services, in particular Wayne, to represent you if you are looking for an experienced professional to achieve the right result for you.
– Tamara